Every time I book a flight with Biscuit, I check one thing before I look at fares: the kind of plane on the route and the space under the seat. Biscuit is a six pound Yorkshire Terrier who rides in the cabin at my feet or he does not fly, and that has never been negotiable. Years ago I carried him onto a regional jet in a carrier that looked perfectly reasonable in my living room and did not fit the sizer at the gate when the agent asked for it. I folded that carrier as flat as it would go, held Biscuit on my hip, and got to my seat red faced with the bag jammed sideways under the seat in front of me. Since that afternoon I have measured every carrier the way an airline measures it: with a tape measure, no good will, and no rounding up.
Here is the short answer before I give you the long one. For the flying I actually do, mostly two or three trips a year from Austin to Denver or to the Texas Gulf coast, the Henkelion is the carrier I slide under the seat more often than the Sherpa. It is roughly two inches shorter than the comparable Sherpa, its soft sides give when the gap under a seat is tight, it folds flat for the closet, and it usually costs a fraction of what the Sherpa costs today. The Sherpa, for its part, holds its shape with a wire frame, has zippers that meet and lock, and comes with an airline fee protection program the Henkelion does not offer. Neither carrier is perfect, and I would not buy the longer one unless you know the seats you are booking.
| Henkelion | Sherpa (Original Deluxe) | |
|---|---|---|
| Length front to back | Listed around 17 inches, compresses a little more in a tight footwell | Listed around 19 inches, with a frame that does not give |
| Frame | Soft sides that flex into tight spaces and fold flat for storage | Wire frame that keeps the carrier upright and holds the ceiling off the dog |
| Zipper security | Two zippers that meet at the top but do not lock together | Zippers pull together and lock so a clever dog cannot work a nose into the seam |
| Ventilation and view | Open mesh on the front and both sides so the dog can watch the gate | Mesh panels with roll down shades you can lower when the cabin is too bright |
| Storage between trips | Folds almost flat and hides on a closet shelf | Keeps its full shape, easier to pack but takes up a whole shelf |
| Airline fee protection | Not offered | Guaranteed On Board program can reimburse documented airline fees under its terms |
| Price today | Usually about half the current price of the comparable Sherpa | A premium price that is easier to justify the more you fly with it |
Where Henkelion Wins
Length is the dimension that sent that old carrier back to the closet, so it is the first number I compare. The Henkelion lists at about 17 inches from front to back. The Sherpa medium lists at 19 inches. Two inches sounds trivial until you are kneeling beside seat 14F on a regional jet with a line of people waiting behind you. My Denver trip last June showed me the difference. The flight out was a new mainline Airbus and the Henkelion slid under the seat without a second thought. The return flight was an older regional plane, and the space beneath the seat in front narrowed toward the aisle because of the steel brace that holds the armrest. I set the Henkelion down at the narrow end, pushed gently, and its soft corners gave just enough for it to settle into the footwell. A 19 inch carrier with a stiff frame would have hung up on that brace, and I would have been the person holding up the aisle. In that seat, on that flight, the Henkelion was not the budget pick. It was the only one of the two that fit.
Before I trusted either carrier in the air, I did a dry run at home with a towel that weighed about what Biscuit weighs. I loaded it into the Henkelion, zipped it, and slid it under my dining room table to see how much the top sagged when something pushed against it from inside. The Henkelion's ceiling came down a little under that pressure, but it did not collapse onto the towel, and the sides stayed open enough for air to move. That dry run told me the soft body was not going to turn into a flat envelope the first time Biscuit leaned against the mesh. I repeated the same test with the Sherpa, and the Sherpa's ceiling barely moved at all. The Henkelion bent where the Sherpa stood firm. On the floor of my dining room, that looked like a weakness. Under a regional jet seat, it looked like the difference between fitting and not fitting.
The price gap is real, and I am not going to pretend it does not matter. The Henkelion usually runs about half the current price of the comparable Sherpa, and it goes on sale often enough that I stopped waiting for the sales. Storage matters almost as much to me. When neither dog is flying, the Henkelion folds flat to about the size of a folded towel and lives on the closet shelf behind my winter coats. The Sherpa's wire frame keeps its full shape in storage, which is good for the carrier but hard on the shelf. On road trips, the folded Henkelion rides behind the passenger seat of my 2019 CR-V with the dog first aid kit on top, and I never think about it until Biscuit needs a quiet place at a rest stop. He crawls into it on his own now, which is the highest praise a carrier can get from an anxious six pound Yorkie.
Where Sherpa Wins
The Sherpa earns its higher price with three things the Henkelion does not do. The first is the frame. A stiff wire frame runs through the Sherpa and keeps the ceiling from sagging onto your dog. Biscuit is an anxious flier. When the plane begins to taxi, he presses his back against the top of the carrier, and on a soft carrier that top sinks until it rests on his head. The Sherpa's top does not sink, which means Biscuit cannot push himself into a cramped position no matter how nervous he gets. The frame also makes the Sherpa predictable. The carrier you measure in your living room is exactly the carrier you put against the sizer at the gate. It does not slouch, it does not lean, and it does not suddenly measure an inch longer because the handle has pulled the body out of shape. For a dog that weighs more than Biscuit, say something in the 10 to 15 pound range, that rigid ceiling is a real comfort feature and not a luxury.
The second advantage is the zipper lock. The Sherpa's two main zippers pull to the center of the top and lock together, so a dog cannot wedge a nose into the seam where the zippers meet. Poppy is five, eight pounds, and she has escaped from a cheap soft carrier exactly once by working a zipper open with her teeth. The Henkelion's zippers meet but they do not lock, which means Poppy could do the same thing again if she had enough time and enough boredom. The third advantage is the Sherpa program the company calls Guaranteed On Board. Under its terms, if you fly with the carrier and an airline charges you a pet fee because the carrier does not fit the airline's size rules, Sherpa can reimburse that documented fee up to the program's published limit. I have never had to file a claim because I measure before I book, but for someone taking a first flight with a nervous dog, that promise is worth something real at the ticket counter.
Fit the tightest seat you are likely to get
I fly Biscuit in the Henkelion because two extra inches have never helped me at a sizer. Check today's price and read recent owner measurements before your next trip.
Amazon Check Today's Price on Amazon →
Who Should Buy Which
Buy the Henkelion if your travel looks like mine: two or three domestic trips a year, at least one of them on a regional jet, and a small dog under maybe ten pounds who would rather see you than hide. The shorter body fits more seat rows, the soft corners forgive a tight footwell, and the price leaves room in the budget for the things that actually keep a dog safe on the ground, like a harness that clips into the seat belt of the CR-V. The Henkelion is also the easier carrier to own between trips. It folds flat, it is light enough to carry one handed with Poppy inside, and if it gets dirt on it from a rest stop, you can wipe the base down without taking the whole frame apart. It is the carrier I reach for on a Tuesday morning when Biscuit has a vet appointment and I do not want to haul a stiff box through the clinic parking lot.
Buy the Sherpa if you fly mainline jets almost all the time, you tend to sit in the same plane type on the same route, and you want a carrier that acts like a piece of luggage instead of a soft bag. The frame holds the shape, the zipper lock keeps Poppy inside, and the fee protection program is a safety net for the one time you guess wrong about a seat. The Sherpa also feels more substantial when you carry it. The handle is firmer, the base does not flex under an eight pound dog, and the whole thing stands up on its own when you set it down at the gate. If you fly a few times a month for work and the dog comes with you, that polish will matter on the fiftieth flight even if it does not matter on the first.
The honest way to choose is to think about the narrowest seat you have actually sat in, not the widest one you hope to get. I keep a tape measure in the same drawer as the dog first aid kit, and before I book a flight I look up the plane type and the seat dimensions. On flights where the under seat space is a known 20 inches, the Sherpa is the nicer carrier. On flights where the space is a gamble, the Henkelion is the one that forgives me. This is the same choice I explain to friends at my kitchen counter when they ask why I own both. The Henkelion is my sheet pan, the thing I use all the time and would replace tomorrow without a thought. The Sherpa is my Dutch oven, the nicer piece I pull out when the situation is controlled and I want something that performs exactly the same way every single time.
I will also tell you what nobody at the store will say: neither carrier fixes a seat that is simply too small. If you are flying on a plane where the under seat space is 16 inches because of a battery box or a bulkhead, no soft sided carrier in this review is going to save you. That is when you call the airline and ask for a different seat or a different plane. The carrier does its part, but you still have to do yours, and the first part of that is reading the airline's pet rules before you hand over your credit card.
The Henkelion fits the seat I actually get
After a summer of measuring seats and flying Biscuit, the Henkelion is the carrier that comes with me when the plane is a question mark. See today's price and the latest owner photos before you book your next flight.
Amazon Check Today's Price on Amazon →